Privacy Policy

Last updated:  September 2026

About this Privacy Policy

Supreme Green Pty Ltd trading as Supreme Green Landscaping (“Supreme Green”, “we”, “us” or “our”) respects your privacy.

This Privacy Policy explains how we collect, use, store and disclose personal information when you interact with us, including through our website, enquiry forms, consultations and landscaping projects.

We handle personal information in accordance with applicable Australian privacy laws. Where the Privacy Act 1988 (Cth) applies to us, we comply with the Australian Privacy Principles.

This policy is intended to be easy to understand and explains the main ways we handle personal information.

1. What personal information we collect

The information we collect depends on how you interact with us.

• your name
• phone number
• email address
• property or project address
• details about your landscaping project
• project requirements, preferences and objectives
• budget information you choose to provide
• plans, drawings, specifications and other project documents
• consultation notes and communications with you
• photographs and videos of your property or project
• information provided by builders, architects, designers or other project participants
• quotation, project and account information
• information you provide through website forms or other communications

We may also collect technical and website usage information, including:

• IP address
• browser and device type
• operating system
• pages visited
• time spent on the website
• referral source
• interactions with forms, buttons and pages
• advertising interactions and conversions
• approximate location information
• cookie, tag, pixel and similar tracking information

We generally do not need sensitive information to provide our services. Please avoid providing sensitive information unless it is reasonably necessary for your enquiry or project.

2. How we collect personal information

We may collect personal information when you:

• submit an enquiry or contact form
• request a consultation or quotation
• contact us by phone, email or another communication channel
• provide information during a consultation or site visit
• provide information as part of a project
• communicate with our team
• interact with our advertising
• visit or browse our website
• interact with website cookies or tracking technologies
• provide information through a builder, architect, designer, consultant or other project participant

Our website is built using Wix. Website enquiry forms and related information may be processed or stored through Wix and accessed by Supreme Green for the purposes described in this Privacy Policy.

Where appropriate, we may also receive information from third parties involved in your project, such as builders, architects, designers, consultants or referral partners.

3. Why we collect personal information

We collect and use personal information for purposes including:

• responding to enquiries
• understanding your landscaping requirements
• assessing project suitability
• arranging consultations and site visits
• preparing designs, quotations and proposals
• communicating with you about your project
• delivering and managing our services
• coordinating with relevant project participants
• maintaining project and business records
• processing payments and related administration
• responding to questions, complaints or requests
• improving our services and customer experience
• improving our website and advertising
• measuring the performance of our marketing
• maintaining website security and functionality
• complying with legal, regulatory and business obligations

We aim to collect and use information that is reasonably necessary for these purposes.

4. Website cookies, tracking and analytics

Our website uses cookies, tags, pixels, scripts and similar technologies to help us understand website activity, improve the website and measure the performance of our advertising.

Our tracking setup may include:

• Google Tag Manager
• Google Analytics
• Google Ads and conversion tracking
• Meta Ads and Meta Pixel
• Stape server-side tracking
• Wix website and form analytics

These technologies may collect information about how visitors interact with our website, including page views, button clicks, form interactions, traffic sources and advertising conversions.

We use this information to help us understand how people find and use our website, whether our advertising is effective and which activities generate enquiries.

Some tracking technologies are provided by third parties, including Google, Meta, Wix and Stape. Those providers may process information in accordance with their own privacy policies and terms.

You may be able to control or limit cookies through your browser or device settings. Disabling cookies or certain tracking technologies may affect some website functionality and may limit our ability to measure advertising performance.

5. Google and Meta advertising

We may use Google and Meta advertising services to:

• measure advertising conversions
• understand which advertising campaigns generate enquiries
• improve advertising campaigns
• understand website and advertising engagement
• create or refine advertising audiences
• retarget website visitors where appropriate
• analyse campaign performance

Where appropriate and permitted, we aim to limit the information shared with advertising and analytics platforms to what is reasonably necessary for these purposes.

We do not sell your personal information to Google, Meta or other advertising platforms.

6. Who we share personal information with

We do not sell your personal information.

We may disclose or provide access to personal information where reasonably necessary to operate our business, manage enquiries, deliver projects, operate our website, provide services or meet legal obligations.

This may include:

• Supreme Green team members
• builders, architects, designers and consultants involved in a project
• suppliers and subcontractors where necessary to deliver services
• payment, accounting and bookkeeping providers
• website, hosting and IT service providers
• Wix
• Google, including Google Analytics, Google Ads and Google Tag Manager
• Meta, including Meta Ads and Meta Pixel
• Stape, for server-side tracking infrastructure
• analytics, reporting and marketing service providers
• professional advisers, including legal and accounting advisers
• insurers
• government authorities or regulators where required or authorised by law

Where we use third-party service providers, we take reasonable steps to use providers that are appropriate for the services they provide and to manage access to personal information appropriately.

7. Overseas disclosure

Some of the service providers we use may store, process or access personal information outside Australia.

This may include providers such as Google, Meta, Wix and Stape, which may operate infrastructure or service teams in multiple countries.

Where personal information is handled by an overseas provider, we rely on the provider's relevant privacy, security and data-handling practices and the settings available within the service.

Where the Australian Privacy Principles apply to us, we will take the steps required by applicable law when disclosing personal information overseas.

8. How we store and protect personal information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Personal information may be stored or processed through systems including:

• Wix
• email systems
• cloud storage
• customer communication systems
• project and business systems
• advertising platforms
• analytics platforms
• accounting and administrative systems

Access to personal information is limited to people and service providers who reasonably need it for their role or the purposes described in this Privacy Policy.

We also use reasonable security measures such as access controls, passwords, system permissions and secure handling procedures.

However, no method of electronic storage or transmission is completely secure. While we take reasonable steps to protect personal information, we cannot guarantee absolute security.

9. How long we keep personal information

We keep personal information for as long as reasonably necessary for the purposes for which it was collected and for legitimate business, legal, administrative and record-keeping purposes.

This may include retaining information after an enquiry or project has ended where it is reasonably necessary for:

• business records
• project history
• accounting and taxation requirements
• legal obligations
• resolving disputes
• responding to future enquiries
• marketing records and consent management
• reporting and business administration

When personal information is no longer reasonably required and there is no legal or legitimate reason to retain it, we will take reasonable steps to securely delete, destroy or de-identify it.

10. Accessing and correcting your personal information

You may contact us to request access to personal information we hold about you.

You may also ask us to correct information if you believe it is inaccurate, incomplete or out of date.

We may need to verify your identity before providing access to or changing personal information.

Where applicable, we will deal with access and correction requests in accordance with the Australian Privacy Principles.

11. Marketing communications

We may use your contact information to keep you informed about Supreme Green’s services, projects, offers, news and other information that may be relevant to you.

Where required by law, we will obtain your consent before sending commercial electronic marketing communications.

You can withdraw your consent or unsubscribe from marketing communications at any time by using the unsubscribe option provided or by contacting us at admin@supremegreen.com.au.

Choosing not to receive marketing communications will not affect our ability to communicate with you about an existing enquiry, quotation, project, contract, account or other legitimate business matter.

We maintain appropriate records of marketing consent and withdrawal where required.

12. Requesting deletion or limiting contact

You may contact us to ask that we:

• stop sending you marketing communications
• update your contact preferences
• correct your personal information
• delete personal information where appropriate

We will consider requests to delete personal information and will take reasonable steps to action them where appropriate.

However, we may need to retain some information where required or reasonably necessary for legal, accounting, taxation, insurance, dispute resolution, record-keeping or other legitimate business purposes.

13. Data breaches

We take reasonable steps to protect personal information and maintain appropriate procedures for responding to suspected or actual data breaches.

If we become aware of a data breach, we will assess and respond to it in accordance with our internal procedures and any legal obligations that apply.

Where required by law, we will notify affected individuals and relevant authorities.

14. Third-party websites

Our website may contain links to third-party websites, platforms or services.

We are not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website or service you choose to use.

15. Privacy complaints

If you have a concern about how Supreme Green has handled your personal information, please contact us using the details below.

We will review your complaint and aim to respond within a reasonable timeframe.

If you are not satisfied with our response and the Privacy Act applies to the relevant matter, you may be able to make a complaint to the Office of the Australian Information Commissioner (OAIC).

More information about privacy complaints is available from the OAIC at oaic.gov.au.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

• our business
• our website
• the services we use
• our information-handling practices
• our marketing and tracking activities
• applicable privacy laws

When we update this policy, we will publish the revised version on our website and update the Last updated date.

We recommend checking this page periodically for the current version.

17. Contact us

If you have questions about this Privacy Policy, want to access or correct your personal information, or wish to make a privacy request or complaint, please contact us.

Legal Business Name: SUPREME GREEN PTY LTD
ABN: 50 138 212 709 
Business Address: 1A BURWOOD HIGHWAY, WANTIRNA 3152 
Website: www.supremegreen.com.au 
Privacy Email: admin@supremegreen.com.au
Phone: 1300 322 888
Last Updated: 10/09/2026